visionfirst

Resources

A young mother and her young child smile for the camera, wearing their stylish prescription glasses.
An optometrist holds a pair of prescription glasses and a contact lens holder in their palms.
Empowering Better Vision Care

A Wealth of Information
For Your Eye Health

Welcome to the Vision First Optometry resource page. Here, you will find access to a rich supply of new patient information, answers to our most frequently asked questions about our services, procedures, and products. Our goal is to provide you with clear, accurate, and helpful information that empowers you to make informed decisions about your eye health and vision care needs.

Accepted Insurance

At Vision First Optometry, we aim to make your eye care experience as convenient and accessible as possible. That’s why we accept a wide variety of insurance plans to cover your vision care needs. Here’s a list of some of the insurance providers we accept:

  • BCBS
  • AARP Medicare Complete
  • Aetna
  • Aetna Medicare Advantage
  • Ambetter
  • Ameri-health Medicaid
  • Carolina Complete
  • NC Medicaid
  • Cigna Healthspring
  • Community Eye Care
  • Davis or Versant
  • Direct Net
  • United Health Care
  • Envolve Vision
  • EyeMed
  • Healthgram
  • Aetna
  • Humana
  • Medicaid of NC
  • Medicare
  • Railroad Medicare
  • Spectera
  • Superior-versant
  • The Health Plan
  • UMR
  • United Healthcare
  • VBA
  • VSP
  • Wellcare/Medicare Advantage
  • Wellcare/Medicaid


Please note that we may not be in-network with certain types of plans listed above. To ensure coverage and avoid any surprises, we strongly encourage you to call our office with your specific insurance information before your appointment. Our friendly staff will be happy to help you navigate your insurance benefits and verify our in-network participation.

An optometrist explains how to use contact lenses as a customer examines a new contact lens case.

Frequently Asked Questions

We offer Comprehensive Eye Exams beginning at 6 months of age, ocular disease management, emergency eye care (foreign body removal, infections, allergies, flashes and floaters), dry eye management and treatment, esthetic services through Vision First Esthetics.

Give us a call at either location or through our online portal with 4patient care.

Screening for many ocular diseases including macular degeneration, glaucoma and dry eye; evaluation of glasses prescription; and contact lens prescription as desired. We also offer retinal imaging.

VFO accepts most insurance plans. Please call our office for information about your exact plan.

Yes! Be sure to bring your current prescription or email or fax it to our office.

Depends on what selections you make but on average glasses take about 2 weeks and contact lenses usually ship to your house in less than a week.

Call our office or our emergency line if after hours. Most of the time we are able to work you in same day.

Yes! We have a portal you can order some of our brands online through.

If you are having any issues with your eyewear, please let us know. We are happy to work with you to get your prescription right. We do ask that you let us know within 30 days after you pick up your eyewear to ensure the best experience.

We have two primary practices in Bethlehem and Hickory and have some select hours at the Conover Walmart Vision Center.